My order included a Physical CD or Merch item. When will it be shipped?
While we at EVEN provide the platform for artists to connect with their fans, the shipping of physical merchandise, including CDs, is handled directly by the artist or their designated team. This ensures that every piece of merch you receive has been packaged and shipped with care directly from the people who made it.
However, the shipping times can vary depending on the artist and the location it's being shipped to. Typically, you should expect to receive an email confirmation with tracking details once your item has been dispatched. If you don't receive this information within a reasonable timeframe or if you have other concerns, we recommend reaching out to the artist's team directly.